AI agents

Agent is the most abused word in AI. Our attempt to separate the useful autonomy from the marketing.

  • AI agents, minus the hype: what they are and when to use one

    "Agent" is the most abused word in AI right now. Vendors slap it on anything that calls an API twice. So let us be plain: an AI agent is a model that can take actions in a loop, decide what to do next based on the result, and keep going until a goal is met or it gives up. That is it. The interesting question is not what they are. It is when you should let one loose.

  • Everyone is shipping AI agents. Most of them should not be.

    Agentic AI is the phrase every vendor deck and every board meeting is chasing this year. It is also, for most of the companies rushing to deploy it, a mistake they have not noticed yet. I say this as someone who thinks agents are genuinely useful. That is exactly why the current stampede worries me.

  • Stop calling everything an agent

    I want to make a small, cranky request on behalf of clear thinking everywhere: stop calling everything an agent. The word has been stretched so far that it now means anything from a genuinely autonomous system to a chatbot that calls one API. When a word means everything, it means nothing, and the fuzziness is not an accident. It is marketing.

  • The uncomfortable truth about AI ROI in the enterprise

    Every executive survey says AI budgets are going up. A quieter set of numbers says most of that money is not paying off. Only about a quarter of enterprise AI initiatives deliver the ROI they promised. That gap is the most interesting, and least discussed, story in corporate AI, because the reason for it is almost never the thing everyone blames.